Free & Fast Delivery 7-10 Days 
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What if the item is wrong, faulty or damaged?
Damage is rare as all of our products go through a quality check before they are dispatched to you.
On delivery, your new furniture will be installed in your room of choice and you will be asked to inspect the goods and confirm you have received the correct bed/mattress and that it appears to be in good condition.
However, if the goods are damaged, faulty or wrong, let our delivery team know and contact the shop so that we can get the problem solved for you as soon as possible.
What if I don’t find the mattress comfortable?
All mattresses come with a free ’30 Day Comfort Exchange’.
We are sure you will love your new mattress, but if not, you can exchange it for something more suitable.
All we ask is that you sleep on the mattress for the first 14 nights from the day of delivery so that your body can adjust.
If you still feel it isn’t suitable for you, then come and visit us in the shop to choose something more comfortable.
Should you wish to take advantage of our ’30 Day Comfort exchange’ then we highly recommend you use a mattress protector as we cannot exchange your mattress if it is soiled, unhygienic or damaged.
What if I don’t like it when it arrives?
We’re sure you will like your new furniture, but if not, you can return it to us within 14 days of delivery for a refund (less the handling & storage cost which is 20% of the order value) once the product has been returned to us.
Simply contact us within 14 days of receiving your product(s) and we will assist you with your return.
Can I cancel my order?
Certainly, if you have had a change of heart, you can cancel your new furniture any time before delivery.
Simply contact us and we’ll cancel your order and give you a full refund.
If the order has already gone into the manufacturing process (3 days after order date) but you have not yet had delivery, we can cancel your order and refund you (less the stocking cost which is 20% of the order value) due to the bespoke nature of the work.
Delivery Areas
We cover Kent and South London.
If you would like to talk to us about our delivery service, then please Click Here to contact us…